STORE POLICY
Customer Care
Thank you for visiting our policy page at Neighbour to Neighbour! We're delighted to have you here and appreciate your interest in our mission. Neighbour to Neighbour is dedicated to fostering a sense of community and giving back to those in need. Our organization thrives on the support of generous donors and the participation of caring individuals like you.
As you explore our website, you'll discover our dual approach to community service. We host local pop-up giveaway events, providing a space for neighbors to connect and support one another. These events are a testament to the power of community spirit.
In addition to our giveaway events, we operate an online thrift store where you can find affordable items, making quality goods accessible to those facing financial constraints. The proceeds from our thrift store sales contribute directly to the growth of our giveaway event initiatives and support causes that are close to our hearts, including the mental health field, youth and family services, and women and men's shelters.
Should you have any questions, concerns, or suggestions, please don't hesitate to reach out to us at neighbourtoneighbourinfo@gmail.com. We value your feedback and aim to respond to all inquiries within 48 hours.
Thank you for being a part of Neighbour to Neighbour's mission to build stronger, more connected communities and make a positive impact on the lives of those in need. Together, we can create a brighter future for all.
Privacy & Safety
At our online thrift store, we are committed to safeguarding your privacy and ensuring the security of your personal information. We understand the importance of protecting the data you share with us. This privacy policy outlines how we collect, use, and protect your information while you browse and shop on our platform.
1. Information Collection: When you use our online thrift store, we may collect certain information, including your name, contact details, shipping address, payment information, and browsing history. We collect this data to process your orders, improve your shopping experience, and provide you with relevant updates.
2. Use of Information: Your personal information is used solely for the purpose of processing orders, delivering products, and enhancing your shopping experience. We do not sell or share your data with third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in fulfilling your orders or maintaining our website.
3. Security Measures: We take extensive measures to protect your data against unauthorized access, disclosure, alteration, or destruction. Our website uses industry-standard encryption protocols to ensure the security of your sensitive information.
4. Cookies: Like many websites, we use cookies to enhance your browsing experience. These cookies help us analyze website traffic, personalize content, and remember your preferences. You can adjust your browser settings to manage cookies or opt-out if you prefer.
5. Third-Party Links: Our website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit through our platform.
6. Updates to Privacy Policy: We may update this privacy policy from time to time to reflect changes in our practices or to comply with legal requirements. Any modifications will be posted on this page, and we encourage you to review this policy periodically.
By using our online thrift store, you consent to the practices outlined in this privacy policy. We are committed to maintaining the confidentiality and security of your personal information, and your trust is of utmost importance to us. If you have any questions or concerns about our privacy practices, please feel free to contact us. Your privacy and satisfaction are our top priorities.
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments