SHIPPING & RETURNS
Shipping Policy
Our shipping process is designed to provide you with a seamless experience while minimizing our environmental impact. Shipping costs for items in our online store are calculated based on the weight of your order and in accordance with the typical rates of our trusted carrier, Canada Post. Rest assured that we strive to offer you competitive shipping rates while ensuring your items are delivered safely and promptly.
In our commitment to sustainability, we utilize eco-friendly packaging materials that are not only environmentally responsible but also reusable. We believe in reducing waste and leaving a positive mark on the planet, one shipment at a time.
Please review the estimated shipping costs and delivery times during your checkout process. If you have any specific shipping inquiries or special requests, don't hesitate to contact our customer support team, and we will be happy to assist you. Thank you for supporting our eco-conscious approach to shipping and helping us make a difference.
Return & Exchange Policy
At our online thrift store, we want to ensure that you have a clear understanding of our policies. Please note that we do not accept returns, and all sales are considered final. We take great care in accurately representing the condition of items in our store and providing detailed descriptions to assist you in making informed purchase decisions. If you have any questions or concerns about a specific item before making a purchase, we encourage you to reach out to our customer support team for additional information. Your satisfaction is important to us, and we are here to assist you in any way we can within the constraints of our no-return policy. Thank you for your understanding.